Steps to take:
Need to know before installation and activation:
Press “Connections” and enter “SIM card manager”. Then click on “Add eSIM” to start the installation process.
Scan the QR code to start the installation process. Use our guide below for step-by-step configuration.
Check the email where we sent you the Android activation code when you made the purchase. If you have not received your code, contact us.
Next, select “Connections” and enter the “SIM card manager”, then “Add eSIM” to start the installation process.
Select “Scan QR from service provider”, and press “Enter activation code”. Follow the steps on your device.
Note: Device screenshots and menus may vary depending on the device model and software versions.
After installation, to turn on eSIM on Samsung device when landing in Malaysia, you need:
You can use 2 following ways to check:
1. Make sure that there is at least one bar in the signal icon on your device.
2. Go to “Connections“, and click on the “SIM manager” option. Verify that your new plan is activated and that it is selected as the preferred SIM for mobile data.
In case you cannot access the internet, please set up your APN (access point name) by following the steps below:
To confirm that your Samsung device supports eSIM, you need to find the “eSIM IMEI” number of your device. Follow the steps here.
Your Galaxy S22 Series phone supports an eSIM which functions as a physical SIM card. You can use the mobile data network after activating the eSIM.