Malacca eSIM

You can check if your smartphone works with eSIM in our up-to-date esim-supported device list. Remember that, to use eSIM, your device must be carrier unlocked.

At your convenience, you should buy an eSIM the day before your departure date or upon arrival at your destination. To install it, your device must get connected with WiFi or a mobile data network.

After your successful payment, the eSIM QR code and installation guide will be delivered to your email immediately. Scan the QR code using your camera, then when you land in Malaysia, you can stay connected with the supported local network. If you didn’t receive your eSIM plan within 10 minutes, please check your spam folder or promotion folder first, then contact us via [email protected].

Your data plan starts when you activate your plan, not from the time you scan the received QR code and add it to your device.

Yes, you need to enable Data roaming mode to access the Internet with eSIM. Rest assured that if you only enable data roaming with Malaysia eSIM, you will not be charged.

Once you purchase an eSIM, you will receive it immediately to your email address. You then just need to scan the QR code to activate the SIM. Note that no refunds can be made once you have purchased your eSIM. See our refund policy for more information.

The eSIM is data-only and does not come with local phone number. It only allows the use of mobile data, so you cannot receive or send calls or SMS.

The Malaysia eSIM gives you fast speed data (4G LTE), so you can enjoy fast Internet connection in both urban and rural areas. After running out of high-speed data capacity, the speed returns to 128 kbps. The speed can be slower in some remote areas.

Yes, you can keep your WhatsApp number and all your contacts and conversations. You can use it like normal during your trip in Malaysia.

If you use up your data or your plan has expired, you will not be able to access the Internet. If you want to continue using it, you can top up more data or buy a new package.